RETURN - EXCHANGE

Make a Return or Exchange of your shoes

How to make a Latinosa return?

1. Log in to your account or Click here

2. In the **Email** field, enter your email address, then click **Continue**. 3. In your email account, open the email sent from our store and copy the six-digit verification code included in it.

4. Return to the online store, then enter your six-digit verification code.

5. Click on the order for which you wish to send the return.

6. If your order includes more than one item, select the items you wish to return.

7. Select the reason for the return and add a note to the store.

8. Click on **Request return**.

If your return request is approved and requires shipping, you will receive an email with shipping instructions

Shipping is your responsibility in case there has been an error on your part (example: wrong size)

You have up to 7 days from the moment of receipt

If we made a mistake, we will pay the shipping and you will receive a return shipping label

Send everything back to:

GREBY Srl

Via Campania 22

04100 - Latina - LT

349.3895287

Once the product is returned, you will receive a refund or we will make the requested exchange